Terms & Conditions

Welcome to Wish Cards LTD, a UK based e-commerce business. These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

• "Wish Cards LTD", "we", "us", or "our" refers to the e-commerce business operating under the name of Wish Cards LTD, registered in the United Kingdom.
• "Customer", "you", or "your" refers to any individual or entity using our website and/or placing an order.
• "Products" refers to the items available for purchase on our website.
• "Website" refers to our online platform accessible at https://wishcards.studio.

3.1 To make a purchase on our website, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account details up to date.

3.2 You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

3.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect any unauthorised or fraudulent activity.

4.1 We make every effort to provide accurate and up-to-date product information, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of any content on our website.

4.2 Prices displayed on our website are in GBP (Great British Pounds) and include any applicable taxes, unless otherwise stated.

4.3 We reserve the right to change product prices and specifications without prior notice. However, the price charged for an order will be the price displayed at the time the order was placed.

5.1 Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order for any reason.

5.2 You must be at least 18 years old to place an order.

5.3 Payment for orders must be made in full at the time of purchase. We accept payment via the methods specified on our website, including credit/debit cards, PayPal, or any other accepted payment methods.

6.1 We aim to process and dispatch orders within the timeframe specified on our website. However, we do not guarantee delivery dates and cannot be held responsible for any delays caused by unforeseen circumstances or third-party delivery services.

6.2 Shipping costs, if applicable, will be calculated and added to your order total during the checkout process. You are responsible for providing accurate shipping information, and any additional charges incurred due to incorrect information will be your responsibility.

6.3 Risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and contact us within 48 hours if there are any issues.

7.1 We strive to ensure that you are satisfied with your purchase. If you are unhappy with a product, please contact us within 14 days of receipt to request a return or refund. We may require you to provide additional information or evidence to process your request.

7.2 Products must be returned in their original condition and packaging. We reserve the right to refuse returns if the products are not in resalable condition.

7.3 Refunds will be issued to the original payment method used for the purchase within a reasonable time after we receive and process the returned products.

8.1 All content on our website, including text, graphics, logos, images, and software, is the property of Wish Cards LTD or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written permission.

9.1 To the maximum extent permitted by law, Wish Cards LTD shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products, including but not limited to errors, inaccuracies, or defects.

10.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

10.2 Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the changes constitutes your acceptance of the revised terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@wishcards.studio