Privacy Policy

Effective Date: 1st March 2023

At Wish Cards LTD, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our e-commerce platform. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you create an account, place an order, or communicate with us.
2. Transaction Information: We collect transaction details related to your purchases, including the products you order, payment method, and shipping information.
3. Log Information: When you visit our website, our servers automatically collect certain information, such as your IP address, browser type, and operating system.
4. Cookies: We use cookies and similar technologies to enhance your browsing experience, personalise content, and analyse website traffic. You can manage cookie preferences through your browser settings.

1. Personal Information: We use the personal information you provide to process your orders, communicate with you, deliver products, and improve our services. We may also use your information to send promotional offers, updates, or newsletters, but you can opt-out of receiving such communications.
2. Transaction Information: We use transaction information to process payments, fulfil orders, provide customer support, and handle returns or refunds.
3. Log Information: We analyse log information to monitor and improve the performance of our website, detect security incidents, and prevent fraud.
4. Cookies: Cookies help us remember your preferences, customise your browsing experience, and track website analytics. You can choose to disable cookies, but it may affect certain features of our website.

1. We may share your personal information with trusted third parties to facilitate services such as payment processing, order fulfilment, and shipping. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
2. We may disclose your information when required by law, regulation, legal process, or government request.
3. In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity.

1. We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
2. You are responsible for maintaining the confidentiality of your account login details. Do not share your password or account information with anyone.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the right to access, update, correct, or delete your personal information. You may also request a copy of the information we hold about you. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in the "Contact Us" section below.

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Wish Cards LTD, please contact us at:
Wish Cards LTD Address: Wish Cards, Studio 207, Buspace Studios, Conlan Street, W105AP, London Email: info@wishcards.studio 

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.